Adjusted services

Make an appointment

You can only visit the town hall with an appointment.

• To request or collect documents you can make an appointment digitally (in Dutch).
• For appointments you can also contact the municipality by phone via: (020) 540 49 11.

Apply for a passport, identity card or driver's license

Make an appointment in time to apply for a passport or identity card (in Dutch). This is due to (possibly) longer waiting times.

Rules during an appointment in the town hall

Do you have an appointment at the town hall? To make your visit as safe as possible, there are the following rules:

• Come to the town hall with an appointment.
• You do not need a Coronavirus entry pass.
• If you have corona symptoms: stay at home and have yourself tested at the GGD.
• If possible, come to your appointment without other people.
• Keep 1,5 meters distance from others. This is how you protect yourself and others.
• From November 6 2021, wearing a face mask in the town hall is mandatory.
• The advice is to disinfect your hands on arrival with the disinfection gel present.
• Try not to be too early for your appointment to avoid crowds at the town hall.
• Are you late? Then you will no longer be helped. You must then make a new appointment.

Amstelveen desk

In connection with measures regarding the coronavirus, a number of things have been adjusted at Income Provisions:

• (Changed) services of Work and Income, Minimum Schemes and Debt Assistance (in Dutch).

Please contact the Amstelveen desk for questions. The Amstelveen desk can be reached by telephone on (020) 540 49 11 or by e-mail: amstelveenloket@amstelveen.nl. Would you please include your telephone number in your e-mail? This way, you can be helped quicker. 

Workplaza

Do you have questions about work or finding work? Send an e-mail with your question to werkpleinaa@amstelveen.nl. Appointments that normally take place at the Workplaza are now by telephone. Are you already familiar with the Workplaza? Please contact your contact person by e-mail or telephone. It is important that you include a telephone number in your e-mail.

Opening hours around holidays

During and around the holidays and on some other days, the opening hours of the municipality of Amstelveen have been adjusted. View the days on which the town hall is closed in 2021 (in Dutch).