How can you help Ukraine?

We have received many questions from our residents. Please find the most frequently asked questions and answers below:

I want to donate some money for the Ukrainian refugees. How do I proceed?

You can contribute with a donation for medical care, food, shelter, clean drinking water and psychosocial assistance through Giro 555. The Red Cross is one of the cooperating aid organizations behind Giro 555.

I would like to become a volunteer so I can help. Where do I have to go?

The Volunteer Center Amstelland is taking care of the placement of volunteers. You can find more information on the website of the volunteer center Amstelveen voor Elkaar (Amstelveen for each other).

Where can I find information about helping refugees from Ukraine?

You can find a lot of information concerning the reception and other possibilities to help refugees from Ukraine on the website of the Dutch Council for Refugees (Vluchtelingenwerk Nederland). 

I would like to receive a refugee in my home. How do I proceed?

• You can apply at Takecarebnb, the organization that is matching refugees and host families. Refugees can also apply directly on their own.
• Signing up to host Ukrainian refugees can also be done at Vluchtelingenwerk Nederland.

What is the municipality doing to provide shelter to the refugees?

Approximately 360 people are currently lodged at the Ibis Hotel and the Adagio Aparthotel. The Amstelveen shelter facilities are full. Refugees from Ukraine who are still arriving will be referred to the humanitarian service point in Amsterdam from now on, who will help them to find a shelter facility for them in the region. As of March 22, the humanitarian service center where refugees from Ukraine must report will be moved from the RAI to Amsterdam Central Station.

I would like to donate some items to the people in Ukraine

The Ukrainians in the Netherlands Foundation has implemented more than 30 collection points throughout the Netherlands where relief goods can be dropped off. Find additional information on the Ukrainians in the Netherlands Foundation website.

I would like to donate some items to the Ukrainian refugees in Amstelveen

You can donate items for the refugees in Amstelveen through Open House, located at Handweg 12. There is no need for clothing at this moment.
For additional information, please visit the website Openhouse.fund.

Where should Ukrainian refugees that are looking for shelter report when they arrive in our region?

In order to coordinate the reception of refugees as effectively as possible, they should report to the humanitarian service point upon arrival at the Amsterdam Central Station. There, they will receive help to find a shelter facility in the region.

I am lodging refugees at home. Do they have to be registered at the municipality?

Yes, it is important to register refugees, who are temporarily staying at your address, at the munic-ipality so that they can be eligible for services such as education. To register a minor we need the permission of the guardian. To register, you need to make an appointment by phone (020 - 54 04 911) with the municipality (migration department). To register at your address, you will need the permission of the principal occupant.

I want to rent out my second house to refugees, is this allowed?

You may rent your (second) house to one single household, for example to a family, or to two persons who do not form a household together. No permit or registration is required for this. If you want to rent out a house to more than two people who do not live in the same household, which is called 'House sharing through roombased rental' (Woningdelen via kamergewijze verhuur), you will require to apply for a permit.

If you want to rent out one or more rooms in your home, you can do that so as well, based on the regulation 'House sharing through landlord/landlady roombased rental' (Woningdelen via hospitaverhuur en inwoning). As long as you comply with the requirements and continue to use at least 60% of your home yourself, you can do so without a permit or having to report it. You can find all home-sharing requirements at: www.amstelveen.nl/woningdelen. 

What about medical care for Ukrainians?

Medical care for refugees from Ukraine is fully covered through the regulation ‘Subsidy for providing essential medical care to uninsured patients’. No personal contribution is required from the patient. For additional information please go to the Central Administration Office: CAK - Subsidy for providing essential medical care to uninsured patients.

As to emergencies, people can be treated at the Amstelland Hospital.

Ukrainian asylum seekers staying at COA shelter facilities sites are covered by the Medical Care Regulations for Asylum Seekers.